EAS Affiliate Questionnaire

Name

Clinic Name

1. What type of issues do EAPs and their affiliates need to address when working with employee clients?

A. Productivity and general job performance along with any other personal issue the client employee has brought to the session.

B. Whether they have a substance abuse issue or not.

C. If they have a satisfying home life.

D. The same issues would be addressed for any client.

2. Why is “Constructive Confrontation” so important for EAP affiliates to know and use effectively?

A. It moves a client quickly into action steps that will not only lead the client into problem resolution but improve the quality of the employee’s job performance in an expedient manner.

B. Most EAS clients are also substance abusers.

C. All of the above.

3. What differentiates an EAP from a therapist?

A. Therapists diagnosis and EAPs don’t, they merely assess.

B. EAPs are concerned with rapid resolution of concerns, and a therapist usually sees people for longer term treatment.

C. EAPs go by a work performance model and therapists treat under a medical model.

D. All of the above.

4. Define the 5 components of “counseling” and how counseling can be applied to the workplace?

A. Develop relationship, define problems, determine goals, decide plan of action and do follow up.

B. Develop relationship, define problems, determine goals, advise a plan of action, and do follow up.

C. Develop relationship, define problems, decide a plan of action and do follow up.

5. Employees and Supervisors can apply counseling skills in what areas?

A. Downsizing

B. Change Management

C. Conflict Resolution

D. None of the above

E. All of the above

6. Brief Solution Focused Therapy is important to use when seeing EAS clients. Why?

A. Because it is quick.

B. Because it is so successful in treating any client.

C. Because it teaches the client skills that the client can use after they complete therapy.

D. All of the above.

7. If an employee has an issue with their boss, what would you advise them to do?

A. Talk to the boss’ boss.

B. Talk to the boss.

C. Quit, there is no good solution.

D. Talk to Human Resources.

E. Talk to the Union Rep.